Help Center

Support

Everything you need to get unstuck with Mailzap, from setup to troubleshooting to reaching a real person.

How Mailzap works

01

Sign in with Google

Open Mailzap from your browser toolbar and connect your Gmail account with a single click.

02

Scan your inbox

Mailzap groups every message by sender, entirely on your device, so you see who is filling up your inbox.

03

Delete, unsubscribe, or block

Pick a sender and choose an action. Nothing runs until you confirm it.

Frequently asked questions

Tap a question to expand it.

Troubleshooting

Sign-in keeps failing or looping

Open chrome://extensions, find Mailzap, and click Remove, then reinstall from the Chrome Web Store. This clears any corrupted OAuth token cache.

"Access blocked" or permission error from Google

Visit Google Account Permissions, remove Mailzap from the list, then reconnect from the extension so Google reissues fresh scopes.

A blocked sender still reaches my inbox

Check Gmail Settings → Filters and Blocked Addresses to confirm the filter was created. Filters only apply to mail received after the filter exists, not messages already delivered.

Extension icon shows signed out unexpectedly

OAuth tokens expire after 1 hour by design. This is expected behavior, just click the icon again to reauthenticate silently.

Still stuck?

Open an issue on GitHub with a description of what happened and, if possible, a screenshot. For anything account-specific, email is faster.

Last Updated: July 8, 2026  •  Mailzap v1.0.0